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Libyan-North American Scholarship Program Update

May 27, 2016: Quarter 1 2016 MLA Update

Dear Students,

As a follow-up to our May 19, 2016 message, this email is to confirm that the January 2016 MLA was processed to all eligible students in the U.S. and in Canada this morning (Friday, May 27th).

The February 2016 MLA has also been prepared for eligible students in the U.S. today, and the February 2016 MLA will be finalized and transferred to eligible students in Canada on Monday.

We anticipate you will begin receiving the MLAs in your accounts in the coming few business days, keeping in mind there may be some slight delays in the U.S. due to the Memorial Holiday this coming Monday.

The March 2016 MLA will be processed Monday/Tuesday next week to all eligible students, with the funds expected to appear in your accounts toward the middle and end of next week.

Sincerely,

CBIE-LNASP

May 27, 2016

Dear Institutional Partners,

CBIE is writing today to update you on the status of tuition processing for the Libyan-North American Scholarship Program. We are pleased to inform you that we have now finished processing all of the Fall 2015 invoices that were submitted to CBIE on or before May 15, 2016. The majority of the cheques have already been mailed to institutions, with the remaining cheques scheduled to be printed and mailed in the coming week, approximately.

As well, starting next week, we will begin reaching out to institutions from whom we have not yet received Fall 2015 invoices. As a reminder, if you sent the Fall 2015 invoice to the previous program administrator, you are kindly asked to resubmit the Fall 2015 official itemized invoice directly to CBIE at: tuition.us@cbie.ca (for institutions in the US), or to tuition.ca@cbie.ca (for institutions in Canada).

As well, if you have not already done so, please feel free to submit your Winter/Spring 2016 itemized invoices to the above mentioned email accounts. As CBIE was not managing the program during the start of the Winter term, we were not in a position to issue Winter 2016 Financial Support Letters. In the event that you received a financial support letter from the previous administrator, please include a copy with your itemized tuition invoices. As part of CBIE’s review process, we will verify each student’s file to determine scholarship eligibility and will contact you if we have any questions or concerns regarding any invoices.

We have devoted additional resources to tuition processing to ensure we are able to clear the backlog as quickly as possible. In the meantime, we appreciate your ongoing patience and support with the students, enabling them to maintain their enrolment and continue their studies during this delay period.

We would also like to inform you that the Quarter 1 (January – March 2016) Monthly Living Allowance (MLA) payments are being processed to all eligible students this week and early next week. We will continue to coordinate with the Libyan Ministry to obtain the Quarter 2 list of eligible students that will authorize us to also process the April – June 2016 MLAs.

Lastly, if you have received this email in error, and/or if you would like to add a colleague to CBIE’s listserv, kindly send the updated contact information, including full name, title, phone number, and email address, to: lnasp@cbie.ca so that we may update our records accordingly.

Sincerely,

CBIE-LNASP

May 19, 2016

Dear Students,

We are writing today to confirm that CBIE received the Quarter 1, 2016 MLA list from the Ministry this week. Keeping in mind that Monday is a national holiday in Canada, please be advised that we will be processing the January 2016 MLA next week to all eligible students, with the funds expected to appear in your accounts towards the end of next week. The February and March 2016 MLAs will be transferred in separate payments shortly thereafter.

As a reminder, students were asked to submit their academic updates for Fall 2015 and Winter/Spring 2016 as one of the requirements to receive Quarter 1 MLA. Students who did not yet provide the required updates will temporarily be placed on-hold until their enrollment status can be verified. All updates should be sent to: Academicupdate.us@cbie.ca (students in the US) and Academicupdate.ca@cbie.ca (students in Canada).

We would also like to take this opportunity to provide you with several other important policy and program updates. In this regard, kindly keep in mind that CBIE’s responsibility as the administrator of the program is to implement the policies that are established by the Libyan Ministry of Higher Education & Scientific Research.

  • Tuition Processing: We are pleased to confirm that all eligible invoices for Fall 2015 have now been paid. Starting next week, we will begin reviewing and processing eligible invoices for the Winter/Spring 2016 term for students in both Canada and the U.S.
  • Insurance US: On May 11, 2016, CBIE submitted a follow-up report to the Ministry regarding group insurance plan options for students in the U.S. CBIE is currently awaiting the Ministry’s response and authorization, which is required in order to implement a new group plan in the U.S. As soon as further details are known, we will update all students accordingly.
  • MLA Adjustments: Please be advised that CBIE is not authorized to adjust MLA rates due to marriage and/or new babies until such time that the Ministry sends a decree to CBIE through official channels authorizing the adjustment.
  • Undergraduate (8 Month) Extensions and Masters (6 Month) Extensions: In accordance with the policies set forth by the Ministry, in order for CBIE to issue a Financial Support Letter and MLAs for the extension period, CBIE must first receive an extension approval decree for the student through official Ministry channels, and the decree must be dated in 2015/2016. For students who are owed extension MLA funds from decrees or unfunded Tafweedat lists issued in 2014, please note that a report was submitted by CBIE to the Ministry on April 15, 2016, and we are currently awaiting the Ministry’s response.
  • MA to PHD/MA to Specialized: CBIE is authorized by the Ministry to issue financial support letter once an official decree has been received changing the student’s level of study. However, MLA for the new degree level can only be paid once the student’s name appears on the Ministry’s quarterly MLA list.
  • Reimbursements: Reimbursement processing for application and test fees remains temporarily on-hold at this time so that full resources can be devoted to clearing the Winter/Spring 2016 tuition invoices and to processing the Quarter 1 MLA. We will update students when we are able to reinstate reimbursement processing.
  • Mid-Period Travel, Conferences, Field Study: As per the Ministry’s guidance, these scholarship benefits are discontinued at this time.
  • Book Allowance: CBIE has received requests from various students regarding the Fall 2015 book allowance. Once we have finished processing the Quarter 1 MLA, we will update students regarding the expected timeline for processing this past allowance. Moving forward, please be advised that the Fall 2016 book allowance is tentatively scheduled to be processed in October 2016 to all eligible students.
  • Requests to Change Program of Study: As a reminder, students are required to pursue the nominated program and degree level that is documented on your Start Payment Decree. Students who wish to pursue a different program of study must submit a request to CBIE, supported by letters in English and Arabic explaining the reasons for the requested change, and when possible, a letter from the student’s nominating institution in Libya. A formal report will then be submitted by CBIE to the Ministry. Financial Support Letters for the new program of study cannot be provided until the Ministry has issued a formal approval.

For any scholarship-related needs, questions, or concerns, students may continue sending emails to their assigned Academic Managers, from who they received a welcome email. Any changes to the geographic distribution/assignment of AMs will be communicated directly to students.

In closing, we also wish to congratulate the many students who recently successfully completed their degree programs, and we look forward to offering ongoing support to those continuing students who will be enrolled during the upcoming Summer and Fall 2016 terms.

Sincerely,

CBIE LNASP

April 20, 2016

Dear Libyan Students in North America,

As a follow-up to our previous messages, we are writing today to provide you with the following updates on the Libyan-North American Scholarship Program:

Fourth quarter 2015 MLA

  • CBIE completed processing the fourth quarter 2015 MLA for students in Canada and the USA.
  • CBIE sent a list of students to the Scholarship Department who did not appear on the fourth quarter MLA budget to seek their direction regarding the eligibility of these students to receive Q4 MLAs, and today, we received one additional list that we have started processing. Students who appear on this list, and are now eligible for payment, will receive an email confirmation directly from CBIE.

First quarter 2016 MLA

  • CBIE has not yet received the first quarter MLA lists for 2016, and we continue to follow-up with the Scholarship Department regarding these lists.

Extensions

  • CBIE sent a follow-up email to the Scholarship Department regarding various 2014 and 2015 Tafweedat Extension Lists for which funds were never transferred from Libya to CBIE. We are currently awaiting direction from the Ministry in this regard and will update students as soon as new information is available.

Health Insurance

  • For sponsored students in the U.S., please be advised that CBIE has provided the Ministry of Higher Education with options for health insurance coverage. We are currently awaiting the Ministry’s decision before this benefit can be activated. As soon as a final decision has been made, we will promptly inform students and institutions.
  • For sponsored students in Canada, CBIE has not received any direction from the Ministry of Higher Education regarding the addition of dental insurance. Therefore dental coverage continues to not be an eligible benefit under this current plan.
  • For sponsored students in the U.S. and in Canada, please note that according to the direction of the Ministry of Higher Education, CBIE is not authorized to cover any health insurance claims from the period when a group plan was not in effect.

Tuition

  • CBIE has communicated with all institutions in Canada and the U.S. hosting Libyan sponsored students to inform them that CBIE has resumed administration of the LNASP and to provide instructions to institutions regarding the payment of tuition fees for eligible students.
  • CBIE is currently receiving, reviewing and processing Fall 2015 tuition invoices for all students in Canada and the U.S. Once processing is complete, we will begin processing Winter/Spring 2016 invoices.

Inquiries from students regarding FS Letters and Reimbursements

  • We wish to take this opportunity to remind students that Reimbursement Processing remains temporarily on-hold. Students will be notified once this benefit is reinstated.
  • CBIE continues to respond to any urgent requests for financial support letters sent to the FSL.ca@cbie.ca (for students in Canada) andFSL.us@cbie.ca (for students in the US).

Academic Managers

  • Over the next few days, students can expect to receive an email from their newly assigned CBIE Academic Managers. Any emails that have not yet been responded to from the MLA and FSL inquiry accounts will be forwarded to your assigned Academic Managers, so students are kindly asked to refrain from resubmitting the same email.

Union Fees

  • We understand there have been some questions raised regarding union fees. Please be advised that CBIE will continue to deduct union dues from students in Canada and the U.S. until we are advised otherwise by the Ministry.

As mentioned before, we would like to emphasize that your emails and phone calls are very important to us and are being reviewed and responded to as soon as possible and we continue to work with the Scholarship Department for issues that require the Ministry’s direction.

Sincerely,
The Libyan-North American Scholarship Program
Canadian Bureau for International Education

April 11, 2016

Dear Institutional Partners,

We know many of you have been following the latest updates and developments regarding the Libyan-North American Scholarship Program(LNASP) via CBIE’s website.

However, in case you were not aware of these updates, to summarize, based on receipt of the first installment of the required funds for the LNASP, CBIE is now in a position to resume administration of the Libyan-North American Scholarship Program. For complete updates and to see past messages, please visit our website at:  www.cbie.ca/libya

The site includes a Frequently Asked Questions document that may be helpful to you, as it contains information regarding Health Insurance and Tuition Processing, along with many other updates that are pertinent to Libyan sponsored students.

Moving forward, we will resume corresponding with institutions via these Email messages, which will also be posted on our website.

We look forward to reengaging with you and appreciate the ongoing support you have shown to Libyan sponsored students on your campuses!

Sincerely,
The Libyan-North American Scholarship Program
Canadian Bureau for International Education

April 4, 2016

Dear Libyan Students in North America,

As a follow-up to our message dated March 31, 2016, this is to confirm that CBIE processed the November 2015 MLA for students in Canada and the USA on Friday, April 1st, and the December 2015 MLA for students in Canada and the USA was processed today, Monday, April 4th. Students can expect to receive the funds in your accounts in the coming few business days, depending on the processing times of each individual bank in Canada and the United States.

This week, our priority will be to continue responding to emails sent to the FSL.us and FS.ca email accounts (for urgent financial support letters, which we have begun issuing today), the MLAInquiry.us and MLAInquiry.ca email accounts (for inquiries related to students who did not receive their MLA), and to the nominee.us and nominee.ca email accounts (for new students). We are also regularly monitoring all other accounts (as mentioned in the FAQ section of our website), including Travel, New Bank Info, Academic Updates, and Tuition. We will continue to work from these email accounts until such time that we are able to assign students to individual Academic Managers.

We appreciate your ongoing patience and understanding during this busy time. We wish to reassure all students that your emails and phone calls are very important to us and are being reviewed and responded to as soon as possible. We will continue to post updates on the website as new information becomes available.

Sincerely,
CBIE-LNASP

March 31, 2016

Dear Libyan Students in North America,

As a follow-up to our message posted on March 23, 2016, CBIE would like to take this opportunity to thank the students in Canada and the US for communicating through the email accounts that were recently set up to enable our staff to respond to urgent issues. We have staff assigned to monitor these accounts and we are pleased to share the following updates with students at this time:

  • The November 2015 MLA will be processed to all eligible students by CBIE tomorrow, Friday, April 1st.
  • CBIE has sent a list of eligible students who were not included on the Ministry’s Q4 MLA list to the Scholarship Department for their review, and we are currently following up with the Ministry for their decision on this issue. Upon receipt of a decision from the Ministry, CBIE will be in a position to act accordingly.
  • If you have not received the October MLA in your account and believe you are eligible to receive the funds, please send an email to MLAInquiry.ca@cbie.ca (for students in Canada), or MLAInquiry.us@cbie.ca (for students in the US), and please do not send the email more than once. We are in the process of examining all emails sent to us regarding the October MLA and we will respond to students accordingly.
  • The December 2015 MLA will be processed by CBIE to eligible students in the middle of next week and another update will be available at our website as soon as the December MLA has been processed.
  • Institutions in both Canada and the US have already been notified that CBIE has resumed the administration of the Libyan-North American Scholarship Program, and we are now in the process of collecting the Fall 2015 tuition invoices. Students who are experiencing an urgent problem due to unpaid tuition fees and require immediate assistance are encouraged to send an email to Tuition.ca@cbie.ca (for students in Canada) or Tuition.us@cbie.ca (for students in the US).
  • CBIE has already processed the pending invoices for Manulife (health insurance provider) and the health coverage has been already resumed to all eligible students in Canada.
  • CBIE and the Ministry are in the process of selecting a health insurance provider for eligible students in the US, and we are working towards starting the health coverage soon. As students know, the interruption in the health plan coverage in the US for several months has caused many administrative and legal issues and we are working with all parties involved including the Embassy of Libya in Washington DC for an immediate resolution of this issue.
  • CBIE is currently reviewing the urgent requests for financial support letters sent to the FSL.ca@cbie.ca (for students in Canada) and FSL.us@cbie.ca (for students in the US). We will begin to issue urgent letters to eligible students on Friday, April 1.

We appreciate your understanding and cooperation during this period, and kindly note that before contacting CBIE, you are asked to review the FAQ  section at our website (which we continue to update to accommodate additional inquiries from you). If you have an urgent inquiry that is not addressed in the FAQ, please call: 1-877-313-6133.

March 23, 2016

Dear Libyan Students and Host Institutions in North America,

As a follow-up to our message posted on March 17, 2016, CBIE is pleased to confirm receipt of the first installment of the required funds for the Libyan-North American Scholarship Program.

We wish to take this opportunity to thank the officials at the Libyan Ministry of Higher Education & Scientific Research, the Scholarship Department, the Audit Bureau, and the Central Bank of Libya for their cooperation and dedication in transferring these funds.

In accordance with the new 18-month agreement signed on January 29, 2016 between CBIE and the Libyan Ministry of Higher Education & Scientific Research, and based on the receipt of the program funds, as mentioned above, CBIE is now in a position to resume administration of the Libyan-North American Scholarship Program. We look forward to once again supporting Libyan sponsored students in North America!

We are pleased to confirm that the October 2015 MLA has been transferred to student accounts today. Eligible students can expect to receive the funds in their bank accounts within five business days.

We also want to take this opportunity to express our gratitude to host institutions in North America who have permitted Libyan sponsored students to continue studying since October 1, 2015. We appreciate your continued patience during the coming weeks as we resume operations and begin collecting and reviewing Fall 2015 tuition invoices in order to process outstanding payments.

We understand there are many questions and urgent issues that must be addressed. We have therefore developed a Frequently Asked Questions page, which covers the topics mentioned below:

  • Monthly Living Allowance
  • ESL and Academic Updates
  • Financial Support Letters
  • Tuition Processing
  • Health Insurance – Canada
  • Health Insurance – US
  • Reimbursements
  • New Students
  • Travel
  • General Program Operations

Before contacting CBIE, you are kindly asked to review the above mentioned FAQ. If you have an urgent inquiry that is not addressed in the FAQ, please call: 1-877-313-6133.

We also encourage you to watch for future announcements that will be posted on our website.

Sincerely,

The Libyan North American Scholarship Program
CBIE

March 17, 2016

Dear Students,

As a follow-up to our message posted on March 11, 2016, CBIE would like to inform students that the Central Bank of Libya has authorized the transfer ofthe first installment of Scholarship Program funds within the issued letter of credit, as per the agreement between CBIE and the Ministry of Higher Education and Scientific Research.

CBIE anticipates receiving the above-mentioned installment on Wednesday, March 23. As soon as funds are received, CBIE will inform students and will begin processing the October 2015 MLA to eligible students, as per the list received from the Scholarship Department at the Ministry of Higher Education & Scientific Research. At that time, we will also provide host institutions in Canada and the U.S. with instructions on how to submit tuition invoices to CBIE.

We appreciate your understanding and cooperation.

Sincerely,

LNASP
CBIE

March 11, 2016

As a follow-up to our message posted on March 1, CBIE would like to take this opportunity to inform students and institutions in North America that we have not yet received the transfer of funds for the Libyan North American Scholarship Program. We are continuing to work closely with the Ministry of Higher Education & Scientific Research and the Central Bank of Libya to release the program funds within the issued letter of credit. As soon as more information becomes available, we will update you accordingly.

As a kind reminder, please note that while we are currently unable to respond to individual inquiries, as soon as the required program budget is transferred, we will resume full administrative operations and will provide you with updated contact information, including phone numbers and email addresses.

We appreciate your understanding and cooperation.

Sincerely,
CBIE

March 1, 2016

Further to the message posted on CBIE’s website on February 1, 2016, we are writing today to provide students and institutional partners in North America with an update on the latest Libyan North American Scholarship Program developments.

In accordance with the agreement signed on January 29, 2016, CBIE has officially been informed that the Ministry of Higher Education and Scientific Research, through the Libyan Central Bank, has issued a letter of credit for the Libyan North American Scholarship Program. The letter of credit includes funding for major LNASP budget items, including tuition fees for Fall 2015 – Summer 2016, health insurance premiums for one year, and Monthly Living Allowance funds for 6 months initially. CBIE is currently working with the intermediary bank in New York to discuss the final steps that are required to release the funds within the established letter of credit, and we will provide another update in the coming days to confirm CBIE’s reengagement in administering the Libyan North American Scholarship Program.

We would like to take this opportunity to thank the Libyan Audit Bureau, The Libyan Central Bank, and the Ministry of Higher Education and Scientific Research for their continued commitment, which was shown throughout the process of issuing the letter of credit.

Understanding the urgent financial situation that students are facing, please be advised that as soon as CBIE receives the required program funds, the October 2015 MLA will be released within approximately 2 business days, followed by subsequent payments for the November and December 2015 MLAs to all eligible students.

Please be assured that further details will be sent to all students and institutions in North America in the very near future. In the meantime, we appreciate your patience and understanding.

Sincerely,

LNASP
CBIE

February 1, 2016

As Libyan sponsored students and host institutions are aware, CBIE’s administration of the Libyan North American Scholarship Program ended on September 30, 2015. However, taking into consideration the continuing challenges that Libyan students are facing, and valuing CBIE’s experience as a leader in the field of international education and scholarship management, the Libyan Ministry of Higher Education and Scientific Research, supported by the Education Committee of the House of Representatives, has recently requested CBIE’s re-engagement with the program.

Given our abiding concern about the well-being of Libyan sponsored students, we are pleased to inform you that on January 29, 2016, CBIE signed an 18-month agreement, entering into a new phase of the administration of the Libyan-North American Scholarship Program. In addition to administering the program, the new agreement stipulates that CBIE will collaborate to strengthen the Libyan Ministry of Higher Education’s institutional capacity. This additional focus on capacity development will include critical pillars of knowledge and training related to North American educational systems, immigration regulations, communication protocols, and financial management, with the ultimate goal of ensuring that our colleagues in the Libyan Ministry of Higher Education and Scientific Research are well-positioned to resume administering the program at the end of the new 18-month agreement period.

However, it is critical to stress that CBIE’s re-engagement in administering the program is contingent on receiving sufficient funds to cover tuition fees for fall 2015 through to summer 2016 and health insurance premiums for one year, as well as an advance of six months of living allowances.

Although CBIE has not yet received this required budget, the Libyan Ministry of Higher Education and Scientific Research, the Libyan Central Bank, and the Libyan Audit Bureau have expressed their commitment to transfer the required funds by the end of February 2016, as agreed in the signed agreement.

It is very important to note that CBIE is not in a position to recommence full administration of the program until the required program funds have been received. As such, we are currently unable to respond to telephone calls and emails. However, we understand the critical circumstances facing students and encourage all sponsored students and host institutions to bookmark our website (http://cbie.ca/what-we-do/student-portal/libyan-north-american-scholarship-program/) where we will post regular LNASP updates and announcements as more information becomes available. We appreciate your cooperation and patience.

CBIE recognizes the political situation in Libya is evolving, and we wish to remind all stakeholders that we remain a non-political organization dedicated to the professional administration of international scholarship programs. Thank you for your understanding, and we look forward to the opportunity to support capacity-building for Libya and sponsored students.

Finally, CBIE would like to thank the Libyan Ministry of Higher Education and Scientific Research, the Libyan Central Bank, the Libyan Audit Bureau, and the Education Committee of the House of Representatives for their continued support and commitment to Libyan sponsored students in North America.

Sincerely,
CBIE

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